Crisis Helplines - UK
For times of emergency and crisis
The following crisis lines are in alphabetical order.
UK Emergency Services
Emergency Services - emergency line
Tel: 999
Emergency Services - non-emergency advice and signposting line
Tel: 111
Suicide Crisis Lines
Samaritans
Tel: 116 123
Shout
Text: 85258
Web: giveusashout.org
Papyrus Young Suicide Prevention Society (under 35's)
Tel: 0800 068 41 41
Times: Mon-Fri, 9:00am-10:00pm. Sat & Sun, 2:00pm-10:00pm.
Specialist Support Lines
Age Concern
Tel: 0800 00 99 66
Alcoholics Anonymous (AlAnon)
Tel: 0808 769 75 55
Anxiety UK
Tel: 03444 75 57 44
Times: Mon-Fri, 9:30am-5:30pm.
Asian Mental Health Helpline
Tel: 0808 800 20 73
Times: Mon & Wed, 4:00pm-7:00pm. Tues & Thurs, Noon-3:00pm.
BEAT (Eating DisordersS)
Children Tel: 0808 801 07 11
Adult Tel: 0808 801 06 77
Benefits (Government website)
Web: www.gov.uk
Calm
Tel: 0800 58 58 58
Times: 5:00pm-Midnight.
Child Bereavement UK
Tel: 0800 028 88 40
Chinese Mental Health Association
Tel: 0845 122 86 60
Times: Mon-Fri 4:00pm-6:00pm
Citizens’ Advice Bureau (CAB)
Tel: 0345 404 05 06
Depression Alliance
Tel: 0845 123 23 20
Frank
Tel: 0800 77 66 00
Jewish Helpline
Tel: 0800 652 92 49
Times: Sun-Thurs, Noon-Midnight.
Lesbian & Gay Switchboard
Tel: 0207 83 77 324
Mind - Information And Signposting Service !NOT a suicide support line!
Tel: 0208 90 48 193
Times: Mon-Fri: 9:00am-6:00pm. Closed Bank Holidays.
Please note, having supported staff on these lines, if you need suicide support, please contact one of the suicide support lines instead.
This team is small and currently not well equipt to support their staff following suicide de-escaltion calls.
Money Helper
Tel: 0800 138 7777O (from within the UK)
Typetalk: 18001 0800 915 4622
Tel: 44 20 3553 2279 (from outside the UK)
Times: Monday to Friday, 8am to 6pm. Closed on weekends and bank holidays.
Muslim Community Helpline
Tel: 0208 90 48 193
Times: Mon-Fri, 10:00am-1:00pm
Narcotics Anonymous
Tel: 0300 999 12 12
National Debtline
Tel: 0808 808 4000
Times: Mon-Fri, 9:00am-9:00pm. Sat, 9:30m-1:00pm.
National Gambling Helpline
Tel: 0808 80 20 133
National Self Harm Network
Tel: 0800 622 6000
Times: 7:00am-11:00am
NSPCC (National Society for the Prevention of Cruelty to Children)
Tel: 0808 800 5000 (Help for adults concerned about a child)
Tel: 0800 1111 (Childline: Help for children and young people)
Web: www.nspcc.org.uk
Refugee Council
Tel: 0207 34 66 700
Refuse (Domestic Violence)
Tel: 0808 2000 247
Relate (Relationship Advice)
Tel: 0300 100 1234
Shelter Housing Advice
Tel: 0808 800 44 44
Times: 8:00am-8:00pm.
Survivors Uk - Abuse Victims (Men 15-35)
Tel: 0845 122 12 01
Times: Mon, Tues, Thurs, 7:00pm-9:30pm.
Transgender Helpline
Tel: 0300 330 51 68
Times: Mon-Fri, 8:00pm-Midnight.
Young Minds
Tel: 0207 33 68 445